Seamless Salesforce Workflows for
Life Sciences

At Capital S Consulting, we specialize in Salesforce solutions that seamlessly connect your CRM, data, analytics, and operational systems to create a unified, intelligent business environment

Our agile approach delivers fast, scalable solutions that evolve with your business and empower your commercial, medical, and market access teams

Salesforce Partner Program Logo since 2018

Capital S Life Science Solutions

Salesforce CRM
  • Full Value Chain Management of Providers, Institutions, Patients, and Payers
  • 360° Sales & Market Views for Commercial, Medical, and Market Access teams
  • Email Drip Campaigns
  • Integration with 3rd-Party Media Data Sources
  • Real-Time Insights Through Connected Data
  • Data Management & Automation
  • Data Warehouse Setup for major providers (BigQuery, Snowflake, AWS Redshift)
  • Data Modeling & Feed Automation
  • Master Data Management Services
  • Data validation, error detection, and duplicate elimination
  • Sales Operations Support
  • Targeting Analysis
  • Territory Mapping & Alignment
  • Vendor & Master Data Management
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    Frequently Asked Questions

    What Salesforce clouds have you implemented for life sciences companies, and how do they streamline operations?

    We implement Salesforce Sales Cloud, Service Cloud, Health Cloud, and Marketing Cloud to help life sciences companies improve sales team efficiency, provider engagement, and regulatory compliance. These solutions help track HCP interactions, automate follow-ups, manage patient journeys, and centralize data for better decision-making.

    Which external applications have you integrated with Salesforce for Life Sciences clients?

    We integrate Salesforce with a variety of external applications to help life sciences companies streamline sales, compliance, and operations. These include:

    1. Insurance Verification & Prior Authorization Tools: Platforms like Surescripts and CoverMyMeds to automate prior authorizations, insurance benefit checks, and eligibility verification.
    2. Enterprise Resource Planning (ERP) Systems: Rootstock to unify manufacturing, distribution, and supply chain management.
    3. Human Capital Management (HCM) Systems: Sunrise HCM to manage payroll, benefits, and workforce operations.
    4. Healthcare Data & Market Intelligence: Norstella, Komodo Health, and Prognos Health to provide real-world data insights, payer intelligence, and predictive analytics for life sciences organizations.
    5. Analytics & Business Intelligence Platforms: Tableau and Power BI to provide real-time visibility into sales performance, provider engagement, and market trends.
    6. eSignature & Document Automation: Docusign and AdobeSign to facilitate contract management and compliance approvals.
    7. Marketing & Sales Engagement: Marketo, Salesloft, and ZoomInfo to support targeted outreach, provider engagement, and sales automation.
    By integrating these platforms with Salesforce, we help life sciences companies centralize data, improve sales execution, enhance provider engagement, and maintain compliance.
    How have you integrated prior authorization and insurance benefit checks into Salesforce to enhance sales processes?

    We help life sciences companies integrate real-time insurance verification and prior authorization tracking directly into Salesforce. This allows sales teams to qualify prospects faster, track benefit approvals, and optimize follow-ups based on payer responses. With automated workflows, reps can focus on high-value opportunities and ensure faster patient access to treatment.

    Can Salesforce solutions improve the management of prescriptions and pharmacy operations?

    Yes. We build Salesforce solutions for pharmacy services that allow teams to track prescriptions, monitor transfers, and coordinate with specialty pharmacies. By integrating prescription management platforms and pharmacy benefit managers (PBMs) with Salesforce, we help life sciences companies improve visibility, ensure compliance, and enhance patient support.

    How do Salesforce integrations improve compliance and regulatory reporting for pharmaceutical companies?

    Salesforce helps life sciences companies automate compliance tracking and generate real-time reports for regulatory agencies. We implement audit trails, role-based access, and secure data sharing to ensure compliance with HIPAA, GDPR, and industry regulations. By integrating with pharmacovigilance systems and reporting platforms, companies can quickly respond to regulatory inquiries and maintain accurate records.